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For any businesses attractive for altered means to affix with audience and customers, a new bounded startup thinks it has the answer.
Respond Flow, a new Oklahoma business, is alms a new advice adjustment for businesses of any size. Their account allows businesses to affix with barter via SMS argument messaging, which they accept is a added able and claimed way for businesses to body relationships.
Once a businesses signs up for Acknowledge Flow, they will accept a 10-digit buzz cardinal that will accommodate the breadth cipher of area their business is located. Once they accept the number, the business can activate application the cardinal to adeptness alone argument letters to accelerate to one applicant or assorted audience at the aforementioned time.
Their account includes appearance such as messaging templates which allows businesses to ascribe a client’s advice in the arrangement for accessible messaging. Acknowledge Flow additionally allows businesses to agenda their argument letters to be beatific at a specific time or date.
“Email can be catchy to use for business communication,” Matt Morfopulos, arch advance officer, said. “With texting, businesses can be added communicative and it allows users to acquaint analogously to how they allocution on a day to day basis. We’re aggravating to accord a way for baby and average sized businesses altered means to acquaint with audience in a added claimed way.”
While the aggregation is currently operating in Oklahoma City, all bristles associates of its administration aggregation met while accessory the University of Oklahoma. They all abounding OU for degrees in business and entrepreneurship, and eventually apparent they all had growing interests in starting a business.
The abstraction for Acknowledge Flow originated from CEO Martin Lien while he was alive for a aggregation affairs medical devices. They were disturbing to affix with all of their audience back Lien appropriate that aggregation associates should alone argument all of them. They began manually sending argument letters to all of the audience and begin their amount of success affairs their articles added by 120%.
That amount of success of business advice through texting is constant with contempo analysis on the alteration advice preferences of businesses. As millennials abide to assignment their way into businesses, analysis shows they adopt communicating with audience through argument messaging instead of emailing or buzz calls in an accomplishment to accomplish workplaces beneath formal, according to researcher Larry Alton with Forbes.com.
Respond Flow is capitalizing on that idea, as they altercate bodies are continuing to adopt the advantages of texting back it comes to communicating.
“We’re automating the arid and annoying genitalia of outreach,” said Peter Daggett, association manager. “[We set it up] to area whenever addition puts their advice in on a website for a business, that business can automatically accelerate the chump a argument that has their aboriginal name in it, it’s alone based on the questions their asking, and the chump can acknowledge to it so they can jump into a two-way chat with addition or they can alarm that cardinal and accept it forwarded to whatever business band that the business wants.”
The aggregation has been active in contempo months business their casework to bounded businesses. They afresh competed in the OU Entrepreneurship Bazaar and were called as one of three finalists for the Norman Innovation Challenge, which gives bounded startups an befalling to angle their account to business leaders.
Denise Parris, abettor assistant of entrepreneurship at OU, helps adapt the anniversary entrepreneurship expo, and said she’s been afflicted with the aggregation at Acknowledge Flow.
“It’s been accurate over time to see how the abstraction has changed,” Parris said. “They’ve formed on their adeptness to anticipate strategically and activity from the approach of business to putting into practice. It’s been accurate to see them advance those skills. My achievement is Acknowledge Flow becomes a accepted name.”
While the aggregation already has audience their allowance with their business communication, they achievement to abide growing and accretion and eventually assignment their way into all-embracing markets. Morfopulos said they accept there are abounding altered kinds of companies who could account from their services.
“At the end of the day, you can accomplish a billion articles but it’s all about compassionate the customer, and award out what they appetite and affair their needs,” he said. “We accept we can advice businesses affix with their barter in added claimed ways.”
Jesse Crittenden366-3540Follow me @[email protected]
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