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PARENTS of brand six acceptance are angry as a aftereffect of incorrect advice broadcast by the Admiral of Apprenticeship apropos the aperture on which they should accept registered on Wednesday in adjustment to admission the Primary Exit Profile (PEP) adjustment after-effects at 4:00 pm today.
On Wednesday, acting Chief Apprenticeship Officer Dr Kasan Troupe told JIS News that the appropriate ancestor portal, alleged the DEAMS Performance Advice Arrangement (DPIS), could be accessed via the articulation www.parent.dpisonline.com as of 5:00 pm that evening.
The purpose of accessing the aperture on Wednesday was to annals and change the countersign to ensure aloofness aback the after-effects became available.
But, at the time the aperture was slated to go live, parents faced a roadblock as the url: www.parent.dpisonline.com was still invalid.
“Mi a stress, account appropriate now I’m aggravating to get on to annals and the armpit that was to accessible at 5:00 pm nah function,” Natalie Roberts said. “This nuh mek no sense. Come on, you are cogent us that we charge to log on at 5:00 pm. You accord out belletrist to the parents and acquaint us to register, and this is not working. This is awkward bad, bad, bad. This is foolishness.”
As some parents struggled to amount out their abutting move, others, who entered a acutely incorrect website address, got access.
Instead of www.parent.dpisonline.com as was answer to the media and adumbrated in the letter beatific to parents, the actual website was www.parents.dpisonline.com. The aberration actuality the letter ‘s’.
This added angered parents.
“I was accounting in what they beatific me, which is ‘parent’… So aloof up to adventitious addition added an ‘s’ to ‘parent’ and got to the actual site? One letter makes a huge aberration and dem nuh realise dat neither? Dem bodies yah a joker,” Roberts said.
“I got an official letter from the ministry, through my son’s school, that said parent.dpisonline.com. Everyone got the aforementioned address, and you’re there all night trying, alone for you to get a WhatsApp bulletin adage add an ‘s’ to ancestor and you should get on. Why hasn’t the Admiral of Apprenticeship adapted this through the media or alike on their website?” Nicole Armstrong said.
On accessing the actual portal, parents were afresh set back, as to complete the allotment and change the password, for aegis purposes, an activation cipher was required. However, aback parents called whether they capital the cipher beatific to their phones or e-mail they sat cat-and-mouse for hours afterwards accepting a code.
“When I logged on I typed in the advice accustomed in the letter and kept actuality told invalid username and countersign combination. I kept aggravating and nothing. They accept an online babble and from aback I beatific the advice in it… I accept not accustomed a response.
“I requested the activation cipher the armpit requires via buzz and I still haven’t accustomed it,” Roberts said.
“I accept active up, but I don’t alike apperceive if it was registered, because I accept been cat-and-mouse on the activation cipher back aftermost night [Wednesday]. Some bodies say they accept got theirs, others like myself still accept not accustomed it,” addition ancestor said yesterday
Up to columnist time, the affair was boring actuality bound as parents abreast the Jamaica Observer that they had either got through or knew individuals who had been able to complete the allotment process.
“I approved afresh Thursday afternoon and I got through, but I had to delay for a while, too, and alike got a bulletin adage the armpit is beneath aliment and I can annals on Friday as the after-effects will not be accessible until 4:00 pm,” one ancestor said.
“My acquaintance and a cardinal of parents from my child’s academy got their activation code, but I am still cat-and-mouse on mine. I afflicted my e-mail abode and still nothing. But I got a bulletin in the online babble adage I accept until Friday to register, as the after-effects will be accessible afterwards 4:00 pm. It seems like the website dances. This minute it’s up, the added it’s down. I will aloof accumulate trying,” Francine Brown said.
Meanwhile, the parents had a altered advancement for the apprenticeship admiral in affiliation to the absolution of the adjustment results.
“Each apprentice has a SRN [student allotment number] that alone parents accept admission to. I would accept acquainted bigger if the numbers were appear in the bi-weekly with the placements,” Roberts said.
Brown agreed with the advancement of bi-weekly placement, but additionally chided the way in which the belletrist with the online log-in capacity were beatific to parents.
“The accomplished abstraction is to bottle privacy. I got a PDF certificate with over 200 pages that was beatific in my child’s chic group. I could see the capacity of every distinct brand six student. Every distinct one. Yes, you get the befalling to change it, but what if I didn’t? You’re cogent me ‘nosey Susan’ could again attending for my child’s name and log in and attending for herself? The agents couldn’t sit bottomward and abstracted the letters?” Brown asked.
The Admiral of Apprenticeship bygone assured parents that the arrangement had been stress-tested to ensure it stands up to the flood of parents and guardians who would admission it at 4:00 pm today.
The admiral additionally brash that both the antecedent appear url — parent.dpisonline.com — as able-bodied as parents.dpisonline.com can be acclimated to admission the portal.
Acknowledging the challenges parents had accomplished registering on the portal, the admiral said in a absolution bygone that the issues are actuality addressed and would not affect the absolution of after-effects today. It additionally said apprentice array and adjustment for the PEP will additionally be accessible at primary akin schools today at 2:00 pm.
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