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Business: Posh Home Studios

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Address: 208 S. Washington St., Naperville

Manager: Matt Smicker, 30, of Bourbonnais

Owners: Joe and Tonia Khouri, of Aurora

What does your business do? “This was aloof a attic abundance before. We’ve added drywallers, painters, electricians, plumbers. We do cabinets. Countertops. Everything,” Smicker said. “It’s still the aforementioned business, the aforementioned people, we’re aloof abacus added to it. … Our capital focus is bathrooms and kitchens.”

Do you do the designs? “Yes. Every abode is different. It’s fun. I’ve been in the industry aback I was 12 years old. …. Every distinct day it’s article new. I try to advertise bodies on what fits them, fits their home, fits their needs.”

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What admonition do you offer? “I let bodies apperceive if you are remodeling, you ability as able-bodied accouterment aggregate on your ambition account in that bathroom. … Get it all done in one shot. … I will not advertise the aforementioned bath alert or the aforementioned kitchen twice. Every distinct time it’s activity to be absolutely different.”

How does it work? “I alpha with what their abode looks like. I go out and alpha with measurements. That way, I can appear up with ideas. I alpha with a abject amount quote, allowances per aboveboard foot, (allowances) for a toilet, vanity, countertop. I go boilerplate of the road. … If they like it, they appear aback in, we alpha authoritative final actual selections. I try to acquisition the blush spectrum they like, the looks they like. … I’m not activity to try to advertise addition whose accomplished abode is a acceptable attending a accurate abreast avant-garde look. … All my vendors are local. My cabinets are all custom, handmade (by) a baby business, Tri-Star Cabinet (& Top Co.) in New Lenox.”

How has the virus impacted your business? “We were not advised an capital business. … It aching us for abounding months. March, April, May, those are absolute active months typically. … All of a sudden, we’re out (of work) for three months. In June, we’re accomplishing the jobs appointed in February. Again I’m starting from scratch. … July and August, bodies started accepting some freedom. They’re not attractive at remodeling. … September, I was aback to accomplishing good.”

What did you do during the shutdown? “I sat at home with my family, helped my babe with online schooling. Any calls we got, I masked up, put gloves on and approved to book jobs.”

Matt Smicker is the exhibit administrator for Posh Home Studios in Naperville. A aloft asphalt salesmen, Smicker stands abreast some of the tiles accessible for bathrooms, kitchens and added genitalia of the home. (Steve Metsch / Naperville Sun)

What jobs do you do? “My painters are in abode appropriate now in Burr Ridge that’s 56,000 aboveboard feet. … I’m not activity to about-face bodies down. … If you’re attractive for an average, baby job, we’ll do that. … We accept the guys to do the best bright jobs out there.”

Any absorbing stories? “The two bathrooms we’re accomplishing now, we tore accessible the bank and begin a aperture in the blast of the plumbing. It’s aloof bushing up their walls with about avenue gas. We let them apperceive appropriate away. Told them what it would amount and we anchored it that day. … The abhorrence belief I accept are from antecedent companies I formed for, not from here.”

What’s trending? “People in Naperville are actual traditional, conservative. What sells actuality doesn’t advertise in California or Florida.”

No added granite countertops? “More quartz, a manmade material. … They’re stronger, added durable, don’t stain, don’t scratch. Granite, marble, you accept to consistently allowance because they will blot stains.”

What’s acceptable about actuality in Naperville? “The bodies are awesome. The association is great. I apperceive all the business owners about us. They’re actual nice people. This city breadth is beautiful.”

What’s your admired allotment of this job? “Seeing the acknowledgment on the customers’ faces aback the assignment is done. I’ll go aloft and above to try to admonition them in any way I can. Aback issues appear up on a job, I try to be as acquainted about the amount because it’s abrupt for them and for us.”

Any negatives? “Bookwork can be mind-numbing. And apathetic seasons. July and August. December, January, February can be slow. Bodies who appetite us to do assignment in their homes (then), we try to accord them discounts and breaks.”

What misconceptions do bodies have? “DIY shows on TV, they’ve broke account for how abundant things cost. On TV, they’ll airing in, attending at a bathroom, say, ‘Oh, $5,000.’ That’s for the materials, not the labor. … It’s not easy. … Actuality a asphalt installer is absolutely an art form.”

What’s your admonition for addition starting a business? “You’ve got to accord it your all. Make abiding your cogent added has your back. … It absolutely makes a difference.”

Steve Metsch is a freelance anchorman for the Naperville Sun.

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