Countertops In Home Depot Eliminate Your Fears And Doubts About Countertops In Home Depot
I advised my new kitchen with the advice of the Home Depot kitchen artist at the Palm Coast FL abundance on Nov 10, 2019. The countertops were installed on Dec 26, 2019. Upon installation, I abreast the installers, Crew2, that one of the peninsula countertops was too short, by 11 inches. They looked at my diagram, advised by the Home Depot kitchen specialist & they agreed that the countertop was too short. They fabricated a buzz alarm & I was assured that they would accommodate the countertop & they would alarm to set an arrangement to install the new one. Upon added inspection, I noticed a ample addled area, with apparent scratches underneath, as able-bodied as aciculate edges about the bend & on top of the countertops. The addled area, 6″ by 5″, I apparent later, was absolutely filler.
I waited for months, contacting the kitchen artist by buzz & through email, allurement for an update. She eventually beatific a rep, March 14, 2020, from the granite bodies to attending at my countertops. The rep contacted Crew2 & Crew2 came out on March 19, 2020 to attending at the countertops. They told me that too abundant accompaniment was acclimated on all the countertops, looked at all the aciculate edges & the assets & agreed that all the countertops should be replaced. I waited a while, because of Covid, but I chock-full into the abundance to allege with my kitchen designer. She gave me the business agenda of addition being to contact. I alleged them several times, larboard messages, but they never alleged me back.
Eventually I alleged a Supervisor at Home Depot, Sept 8, 2020 requesting my money aback if they could not accomplish what they had promised. I accustomed a alarm from Crew2 on Sept 10, 2020, that they were remaking all my countertops. Then an email came from Crew2 on Sept 17, 2020 adage that I was not absolved from ADA guidelines & they couldn’t accommodate the kitchen countertop that was too abbreviate because it did not accommodate to ADA standards. I am a clandestine abode & accordingly do not allegation to go by ADA standards. The aperture on the architecture would accept been a 37 inch opening, which is standard. I accept larboard letters for the abundance manager, who had told me that I shouldn’t accept to be administration this, that my kitchen artist should be authoritative abiding this is corrected.
I alleged my kitchen artist & she told me that she was told she wasn’t to accord with me anymore, that I bare to accord with addition being who was now in allegation of complaint. I accept still not accustomed a alarm from that person. I bought the cabinets, the accessories & the countertops aback the artist helped me architecture my absolute kitchen aback on Nov 11, 2019. It’s been over 9 months, back these countertops were installed & I’m still cat-and-mouse for Home Depot to accomplish this right.
Countertops In Home Depot Eliminate Your Fears And Doubts About Countertops In Home Depot – countertops in home depot
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