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Dodge Dealer Near Me 2 Reliable Sources To Learn About Dodge Dealer Near Me

I ambition I could accord no stars! We accept had the WORST acquaintance EVER with this dealership, accurately with the Account Department (Diane and Mandy). After… demography in our 2018 Jeep TrackHawk alert for the aforementioned issue, they banned to see us again. At this point I would NEVER buy addition Jeep artefact again. We initially noticed a aroma central our 2018 Jeep TrackHawk aback it would sit in the sun. The aroma resembled a bedraggled gym locker, aged old socks, etc. Anyone who got in our Jeep noticed the smell. 12 Feb 2019 @ 1630 – Jeep alone off at Dulles Jeep Chrysler Dodge to accept the oil changed, tires rotated, and an odor investigated. We believed that the odor was advancing from the aperture panels as we were able to acutely aroma it from the mid-range speakers/tweeters. I asked the account biographer to amuse aroma the doors area the odor was advancing from so that she could analyze it to the artisan but she refused. 13 Feb 2019 @ 0933 – Mandy abreast us that the assignment had been completed but that she, the artisan and the account administrator did not aroma an odor. I abreast her that it was advancing from the tweeter speakers in both from doors. She said that a artisan would abolish the aperture panels afterwards lunch. Mandy let us apperceive that the agent was accessible for auto and that they had absolutely begin abstract and a 1/4 of continuing baptize in the basal of the doors. We best up the agent and had pictures of the continuing baptize beatific to us by Mandy. A aperture analysis was not performed. WE had to REQUEST a aperture test. 26 Feb 2019 @ 12:02 – We alone of the Jeep for the aperture test. I additionally explained how we’d had assorted instances of damp accession on the central of the advanced windshield. She artlessly shrugged her amateur and said that there was no way for her to verify or do annihilation about that. She additionally declared that she wasn’t activity to “just alpha replacing aperture panels”. Mandy was clumsy to acquisition a aperture in the doors so I asked her to amuse at atomic alter the tweeters. She said she would get them on adjustment and we fabricated an arrangement to appear aback in and accept the tweeters replaced. 5 Mar 2019 – We alone off the Jeep to accept the tweeters replaced. Mandy said if that didn’t fix the affair to amuse let her apperceive and we’d go from there. Once we got the car aback the aroma persisted. I let Mandy apperceive and she told me that her Account Administrator told her that the Commune Rep would accept to appear in and accredit added repairs. Mandy assuredly got aback to me and said that she was clumsy to ability the Commune Rep and that I would accept to alarm Jeep Chump Service. We never heard from the commune rep and we consistently pushed to the Jeep chump account line. We alleged and larboard a bulletin for the account administrator who promptly replied to acquaint us to alarm chump account because they’d begin no odor and were not activity to accompany the affair further. Guess what?!!?! We took it to Fair Oaks Jeep and were advised absolutely differently. They were accustomed with this affair and ordered addition aperture analysis which begin the cesspool tubes from the sunroof were crimped/damaged and bare to be replaced. Baptize accident is annihilation to antic about in cartage but acutely this dealership doesn’t care.

Not Applicable

Does not acclaim this dealer

Came in for account or repair

Did accomplish a purchase

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