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Industry Benchmarks Five Industry Benchmarks That Had Gone Way Too Far

Hakan Ekmen, Managing Director at umlaut US, says: “For the accepting of e-mobility, a reliable charging basement with a absolute advantage of charging stations is an basal requirement. For a technology which is still emerging, the after-effects are all in all pleasing. But they appearance still allowance for improvements. This is additionally accurate for the providers which accept becoming a acceptable brand in our assessment.”

industry benchmarks
 TV Networks Data | SNL Financial LC - industry benchmarks

TV Networks Data | SNL Financial LC – industry benchmarks | industry benchmarks

Christian Sussbauer, Technology Lead Electrification at umlaut, adds: “The CPOs are rapidly accretion their own arrangement of accessible AC and DC charging stations. With assessing DC fast charging in California, our criterion is a allegory of the charging industry’s best efforts: a chase for the best user acquaintance currently available. However, with the best abettor scoring 691 out of 1,000 credibility in the US, we see absolutely some allowance for improvement. We are able-bodied able to appraise and clue the approaching development of the charging basement in the US.”

Christian Ruoff, Publisher at Charged, says: “The charging basement industry has fabricated amazing advance in the accomplished decade, but there is still a abundant assignment to do if EVs are to become ubiquitous. We achievement that this affiliation amid Charged and umlaut – to assay and address on the charging user acquaintance – will advice to analyze were the industry should focus its efforts.”

umlaut conducted the abstracts for the absolute criterion in September 2020 demography a abutting attending at the US charge-point-operators (CPOs) Electrify America, EVgo, ChargePoint, EV Connect and Greenlots alms DC charging in California, the best electrified breadth in the US and hotspot for electric vehicles. Among others, it was activated how automatic and acceptable is the charging process, how acceptable is parking at the charging location, if the charging ability is acceptable for the area and abounding more. As assay vehicles, the umlaut experts chose two altered EVs in two altered classes: the Audi e-tron crossover SUV and BMW’s i3 auto burghal car. Both use the CCS Type 1 charging standard.

As charging companies in the United States are generally a one-stop-shop, alms accessible charging stations, as able-bodied as advancement account solutions – in anatomy of backend, payment, smartphone appliance and chump abutment -, umlaut advised the accomplished charging process. In adjustment to rank the altered networks, umlaut breach the assay into two areas: the concrete alternation at the charging base location; and the agenda acquaintance on a network’s web armpit and smartphone app. umlaut developed a absolute set of key achievement indicators (KPIs) in adjustment to analyze the best important user acquaintance aspects of the accomplished charging process.

High-level allegation that administer to all the activated networks accommodate with appearance to the charging locations: Overall poor believability with a success amount far beneath 100%, bare lighting, poor signage and a aliment that needs improvement. With commendations to appraisement these allegation show: Added amount accuracy is needed, estimated absolute amount to allegation is generally missing. And with commendations to the smartphone app: The locations of added networks’ stations are generally not shown, no advantage to assets a charging base and no advice about out-of-service charging stations.

industry benchmarks
 Industry Statistics & Competitive Intelligence | LivePlan - industry benchmarks

Industry Statistics & Competitive Intelligence | LivePlan – industry benchmarks | industry benchmarks

With the results, umlaut and Charged highlight the key differences amid the bazaar participants aiming to accord to improvements in the charging infrastructure. Above all, the user-journey and accessibility are capital to added access the accepting and advance of electric advancement in the United States.

The Charging Basement Criterion US follows a alternation of benchmarks conducted and appear by umlaut, including e-mobility benchmarks in Germany, Austria and Switzerland beforehand this year. For the US benchmark, umlaut has acclimatized its testing alignment to the US market, and calm with Charged developed the new 2020 EV Charging Basement Best-in -Test award. The Charging Basement Criterion will be conducted annually with abutting year’s testing aggrandize above California to accommodate added regions of North America.

About umlaut

umlaut is a global, full-service, cross-industry, end-to-end aggregation that offers advising and fulfilment casework to audience all over the world. In-depth area expertise, ample applied ability and interdisciplinary accord acquiesce them to add value, affection and focus to their clients’ organizations, casework and products, in confusing times in which industries are added converging. 

Within an able and active aggregate of 20 consultancies and engineering firms advance beyond 50 locations all over the world, 4,500 specialized experts and engineers accommodate avant-garde solutions and transformations beyond all industries and their assorted intersections as able-bodied as confined the accessible area and developing authoritative cultures, structures and processes. 

For added advice amuse visit: umlaut.com.

About Charged Electric Cartage Magazine

Charged Electric Cartage Annual is the arch EV industry magazine, website and appointment committed to bringing the EV industry to primetime. Charged agreeable appearance agent and aggregation profiles, array and technology news, charging industry trends, big account assay and more. Charged readers are key accommodation makers throughout the electric agent industry: from baby start-ups to the better automakers, architecture firms to Tier One suppliers, charging basement providers, agile managers, activity suppliers, action makers, government officials, and academia.

For added information, amuse visit: www.ChargedEVs.com.

For the abounding article, see: https://chargedevs.com/features/2020-ev-charging-infrastructure-best-in-test-rating-the-dc-fast-charging-user-experience/

For the account with Hakan Ekmen, Managing Director umlaut USA, see https://chargedevs.com/newswire/charged-and-umlaut-partner-on-ev-charging-infrastructure-testing/

Press Contact umlaut   Christian Sussbauer  corpuscle 1 248 302 0190  [email protected]

Press Office umlaut  CREAM COMMUNICATION  Bettina Leutner   T 49 40 40 113 10 10    [email protected]

Press Contact Charged   Christian Ruoff   [email protected].

SOURCE umlaut

Industry Benchmarks Five Industry Benchmarks That Had Gone Way Too Far – industry benchmarks
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